31 Oct 2014

Bleg: The history of non-revenue water as a concept?

TL emails:
I am looking for someone who can help me track the history and evolution of NRW as a concept/methodology. Any ideas who I could talk to?

I have read a lot of general and context specific reports and done an embedded interview study with a water utility, but I have never found an expert who could articulate the concepts' institutional foundations. Any ideas?