9 Jul 2013

Benchmarking around the world

Benchmarking compares water utilities on indicators of interest to regulators (and hopefully customers), which makes it easier to measure or improve their performance.*

Benchmarking requires resources, but we've got some programs already.

Please add programs or reflect the quality or impact of these programs in the comments.

Europe
Americas
Africa
Asia
Oceania
Worldwide

Read my paper [PDF] on how to move from benchmarking (which can suffer from too much attention to inputs) to performance (i.e., outcomes).

Big H/T to AK for these links

1 comment:

Sander van der Heijden said...

EU NL: Benchmark Municipal Water Management: http://www.riool.net/riool/pages/showPage.do?instanceid=31&itemid=170&style=default

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